4.1 ACCESS Account Introduction
To check benefits, renew benefits, report changes, view application status, and perform other functions on an application or case, a person must log into his or her ACCESS account. After logging in, the person will immediately be taken to the Account Home page where he or she can perform these functions.
To log in, click Log in on the ACCESS home page.
Once you are logged in, the Account Home page gives you a quick look at your benefits and a list of the things you can or may need to do in order to get or keep getting benefits.
The links in the menu on the left side of the page shows a list of things you can or need to do on your case based on the level of access you have for that case. For example, you will not be able to complete a renewal if you are not the primary person for the case or the spouse of the primary person for the case.
The panels on the right side of the page show things you can see about your case or application. If you are on multiple cases, a Whose Case? column will also be displayed to identify the primary person of that case. The panels that display are based on the status of your application or case.
You may also see informational messages at the top of the page. If you have signed up to get letters online, a message will be displayed to let you know that new letters are available. If you have not requested this option, a different message will be displayed, providing a link to sign up for this service. This message can be removed by clicking Dismiss. Once dismissed, the message will not display again for your account.
This page last updated in Release Number: 20-04
Release Date: 10/26/2020
Effective Date: 10/26/2020